Leadership

This is How Hollywood is Giving Us a Victim Mentality

Marvel, Disney, Batman, Superman, Star Wars… it’s staggering how much Hollywood is feeding the world with myth. And I like it, don’t get me wrong. I particularly love the Marvel Cinematic Universe, they’ve made great decisions with characters that have been dear to me since I was a kid. But did you know there’s a […]

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If You're Going to Change the World, You'll Need a Value Proposition.

If I asked you for a business card right now, and you could give it to me, what would it say? For some people, it’s a no-brainer: doctor, lawyer, pastor, alligator wrestler, etc. But for many, many others (including myself), there would be a lot of titles on that card. And maybe even some of those

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Think Multitasking is Hard? Try Multifunctioning.

Can you really commit to the all the work you’ve got going on? “I couldn’t Commit” During the Battle of the Bulge in WWII, the 506th regiment of the 101st Airborne Division was tasked with clearing out the town of Foy in Belgium. The famed E (“Easy”) company of the 2nd battalion was charged with

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Do You Work Alone Everyday? Fight for the Users.

It’s not enough just to fight for the results, work alone is worth fighting for. Because you are worth fighting for. “We don’t need to meet, just email me.” Our increasing reliance on digital solutions has reduced much need for human interaction. We say (or write) stuff like, “we don’t need to meet, just email me,”

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Loser Experience: How to Deal With a Customer Experience Gone Wrong

If we’re paying customers, does that mean we’re entitled to a perfect customer experience? It would seem so. Think about this: one of the most difficult emotions to experience is loss. This applies to parting with our valuable resources. We only want to part with those resources if we receive a reasonable gain in return,

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